Cancellation Policy

This page explains my Cancellation Policy. Any person who books a tour with me on can cancel bookings and you will be reimbursed given the following terms
and conditions.

How to Cancel a Booking

All cancellations must be initiated by contacting me via:
Sending me a Message via WhatsApp: +39 340 6991 961

Standard Policy

You will receive a full refund of the tour price if You cancel at least 9 days before the start date of
the tour. Timing is calculated in accordance with the time zone of Venice.

Unforeseeable Events

You may receive a refund of the tour price if You are prevented from taking the tour because of an
unforeseeable event that is out of your control and shows up after the booking (“Unforeseeable
Events”). The determination of what constitutes Unforeseeable Events is given in the following
(a) Impersonal events that make it dangerous or impossible to safely undertake a tour, such as:
travel restrictions imposed by governments, epidemic disease unusual to an area, war, civil
insurrection, strike, extreme weather, earthquake and natural disaster;
(b) A ship that is unable to dock and prevents You from taking a tour identified and marked as a
shore excursion tour type on the site;
(c) A flight cancellation if there are no other means to travel to the destination; and
(d) A “Do Not Travel” advisory issued by your Department of State after a booking is made.
The following do not constitute Unforeseeable Events:
(a) Illness or injury of a tour participant;
(b) Poor weather;
(c) Change of plans;
(d) Oversleeping.
(e) Normal “Acqua Alta”, high water. High water in Venice is quite normal, unless it is exceptional
the tour will take place anyway. It’s very easy to find shops that sell rubber boots in Venice.